FREE DELIVERY ON ORDERS OVER £125
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SHIPPING POLICY
Shipping Charges
UK Fabric Orders less than £125 £9
UK Fabric Orders over £125 Free
Northern Ireland Fabric Order
delivery surcharge £6
Highlands and Islands UK £14
Northern Ireland £13
Channel Islands £15
Europe from £15
Canada & USA from £70
Japan £100
Australia & New Zealand from £100
Other Countries Contact us for pricing
Soft Furnishings £4.99
European Countries We Ship To (with respective prices)
Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey
£19 £24 £37 £46 £27 £27 £37 £27 £19 £18 £27 £35 £15 £24 £37 £37 £25 £17 £39 £23 £24 £37 £37 £37 £27 £27 £28 £70
UK Fabric Orders £125 and over, Free
Free Delivery on Curtains (Leicester Area Only)
Delivery Times
Soft Furnishings 3 -7 days (UK)
Made to Order Items 2-4 weeks (UK)
Cut Length Fabric 2-5 working days (UK)
Delivery to Europe,
North America, and Aus/NZ Additional 3-8 working days
Customer MUST provide local mobile number crucial for smooth delivery
Regular order tracking for addressing customs duties or delays
Majority of orders delivered without issues; remaining resolved quickly
Damages
Cielles Curtains is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Customs, duties, and taxes
Cielles Curtains is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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