Cielles Curtains

SHIPPING POLICY

Shipping Charges

UK Fabric Orders less than £125 £9

UK Fabric Orders over £125 Free

Northern Ireland Fabric Order

delivery surcharge £6

Highlands and Islands UK £14

Northern Ireland £13

Channel Islands £15

Europe from £15

Canada & USA from £70

Japan £100

Australia & New Zealand from £100

Other Countries Contact us for pricing

Soft Furnishings £4.99

European Countries We Ship To (with respective prices)

Austria Belgium Bulgaria Croatia Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Netherlands Norway Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland Turkey

£19 £24 £37 £46 £27 £27 £37 £27 £19 £18 £27 £35 £15 £24 £37 £37 £25 £17 £39 £23 £24 £37 £37 £37 £27 £27 £28 £70

UK Fabric Orders £125 and over, Free

Free Delivery on Curtains (Leicester Area Only)

Delivery Times

Soft Furnishings 3 -7 days (UK)

Made to Order Items 2-4 weeks (UK)

Cut Length Fabric 2-5 working days (UK)

Delivery to Europe,

North America, and Aus/NZ Additional 3-8 working days

Customer MUST provide local mobile number crucial for smooth delivery

Regular order tracking for addressing customs duties or delays

Majority of orders delivered without issues; remaining resolved quickly

Damages

Cielles Curtains is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Customs, duties, and taxes